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Business Management Platform

Captain's BridgeKaptan KöşküBusiness management through a manager's eyes, from Kaptan Köşkü

ERP, CRM, project, document and helpdesk management, all in one. 32 modules including finance, logistics and HR — one interface, fully in the cloud.

Product film

Kaptan Köşkü in 90 seconds

A short story set in the office, in the field and on the factory floor: one management hub instead of scattered paperwork, lost work orders and maintenance logs kept in a notebook.

The film is in Turkish; English subtitles can be enabled from the player.

The full demo series — 26 videos, 76 minutes

New · Your Digital Assistant

Your Digital Assistant

“You are the Captain. Let’s find the way together.”

A friendly welcome awaits on your first visit. Explain what you want to do; your Digital Assistant answers questions, points you to the right menu and makes your first steps easier with available guides.

How do you get started?

Your Digital Assistant welcomes you on your first visit. Later, click the assistant mascot at the top left; in the top-menu layout, use the round help button at the bottom left.

Question allowance

Your plan sets a monthly AI question allowance; on paid plans it is per user and everyone in the organization shares the pool. Guide steps do not use it. If you need more, your admin adds an AI Question Pack.

The assistant considers screen context and permissions; on-screen record IDs and field values are not automatically sent to the model. Review the recognized question before sending it. Speech recognition uses your browser’s service.

Voice is currently available in Turkish and requires browser support, microphone permission and a suitable Turkish female voice. Text help remains available. Step-by-step help uses the ready-made guides enabled for your organization.

The video shows the existing guided workflow; it does not include the new spoken welcome or mascot design.

Welcome to Kaptan Köşkü!

Getting started? Tell me what you want to do, and let’s begin in the right place.

Kaptan Köşkü Digital Assistant: a blonde, green-eyed female cartoon character in a navy and turquoise uniform
  • Speak Turkish and hear the answer

    In a supported browser, dictate a short question. Review the recognized text and press Send. Listen to the answer in Turkish, mute it or play it again.

  • Find the right menu

    Ask “How do I create a new deal?” The assistant considers your current screen and permissions, then shows the relevant menu and screen link.

  • Start your setup together

    Learn where to begin. Discover the Implementation Wizard and AI-assisted needs analysis to understand how to adapt the app to your business.

  • Learn with available guides

    Start an existing step-by-step guide and see the relevant menu, button and field highlighted on screen. Saving, approving and deleting remain your decisions.

  • Understand your plan

    If a feature is not in your plan, learn about suitable plans or add-ons and watch the introduction videos. Missing permissions are distinguished from subscription requirements.

  • Share your needs with the team

    Explain a need the app does not yet cover. Review and approve the prepared request summary; receive a real ticket number after the request is saved.

Latest updates

What is new in recent weeks?

Highlights from September and October 2026:

  • Your Digital Assistant: a spoken welcome and guidance

    A new mascot greets first-time users. Turkish spoken answers and dictation, setup guidance, plan/add-on explanations and reviewable feature-request tickets come together in one help experience.

  • Per-user AI question allowance

    The allowance grows with your number of paid users; an AI Question Pack adds more, and this month’s usage is shown on the Subscription screen.

  • Channel Partner Management

    Partner Management add-on: level ladder, new commission classes for resold add-ons and e-Document credits, and automatic commission accrual matched to collections.

  • Gift e-Document credits with annual plans

    Annual subscriptions include gift e-Document credits by plan; they are used during the gift period and tracked in the credit ledger.

  • e-Document archives in one storage gauge

    The disk usage gauge now includes e-Document archives, so you track storage in one place. Incoming e-Invoice content is stored, so documents open quickly.

  • Follow-up Center

    Company sector column on the Follow-ups list; Follow-up Detail opens with list permission.

  • Line matching in e-Invoice import

    When importing a received e-Invoice, unmatched lines ask for a product card with suggestions; product cards show e-Invoice and receipt equivalents in their own tab as a table.

  • Recurring invoices and İzibiz

    Recurring sales invoices generated from a template; İzibiz integrator for e-Transformation.

  • Payroll and social security

    Social security declaration fields, MUHSGK preparation screen with pre-checks, severance and notice calculation, effective-dated legislation parameters.

  • Security and authorization

    Security and authorization infrastructure strengthened.

Module Preview

Your Entire Business, One Platform

Start the day on My Day, then follow your business through the CEO, CRM, sales, finance and personal panels. Each user sees only the panels they are authorized for.

kaptankosku.com.tr/my-day
Kaptan Köşkü My Day screen: agenda and calendar, app shortcuts, recently contacted people, weather, next follow-ups, my tasks and exchange rates cards

Where your day starts: your agenda, next follow-ups, tasks, favourite screens and recently contacted people on one page. Add or remove cards to arrange it your way.

Why Kaptan Köşkü?

Run your business end-to-end, with a CEO's view

Kaptan Köşkü is not just a CRM or an ERP; it's designed to run the whole business from a single screen. Beyond sales and purchasing, it also covers project management, a help desk, request management and document management. Requests from your website are instantly captured as CRM leads; with cookie management you analyze site visits — so you manage marketing alongside sales.

Read more: end-to-end business management with a CEO's view
  • Not just CRM/ERP

    Projects, help desk, requests and document management in one platform.

  • Web requests land in CRM instantly

    Every form on your site automatically becomes a lead.

  • Marketing is part of management

    Connect marketing to sales with cookie management and visitor analytics.

Modules

One platform, as many modules as you need

Sales & Marketing

CRM, sales operations, opportunity tracking, sales targets, campaign management.

See details
Add-on

Social Media & Comms

Manage all social channels from one panel; content calendar, inbox, channel performance.

See details

Supply Chain

Purchase requests, RFP, orders, goods receipt, and supplier invoicing flow.

See details

Inventory & Logistics

Warehouse management, stock movements, product definitions, serial/lot traceability.

See details
Add-on

Production

Recipes (BOM), work orders, operator terminal, and cost ledger.

See details

Projects & Operations

Projects, tasks, change requests, and internal calendar planning.

See details

BYS

Personal/corporate drives, version control and access permissions; document validity and compliance process tracking.

See details

Finance & Accounting

Cash & banking, receivables/payables, accounting, fixed assets, budgeting, securities.

See details

E-Transformation

e-Invoice outbox/inbox, e-Archive, matching received e-documents.

See details
Add-on

Foreign Trade

Import and export file management, customs processes, foreign trade reports.

See details

Human Resources

Personnel management, attendance & leave tracking, payroll accruals.

See details

Analytics

Overview dashboard, P&L statements, account aging, cash flow simulation.

See details

Workflow

BPMN 2.0 process designer, approval groups, approval console and audit log.

See details

Help & Support

Support requests, ticket management, SLA tracking, customer service.

See details
Add-on

Field Sales

Territory and field-team management, route planning, GPS visit check-in, orders from the field and shelf audits.

See details
Add-on

Technical Service

Service requests, on-site/workshop/remote work orders, installed base, warranty and preventive maintenance tracking.

See details
Add-on

Surveys

Satisfaction, NPS and profiling surveys; linked to company/lead/deal records, filled via QR code or a no-login link.

See details
Add-on

AI-Powered Recruitment

Job postings, careers page, candidate pool, AI CV parsing, interview tracking and onboarding.

See details
Add-on

Sales Channels (OMS)

Marketplaces and e-commerce stores in one hub: order pull, stock and price push, oversell protection, exception queue and sync log.

See details
Add-on

WMS — Barcode Warehouse

Bin locations, barcode goods receipt with handheld scanners, pick-pack-load flow and warehouse performance KPIs.

See details
Add-on

Time & Attendance (PDKS)

Attendance via biometric devices, turnstiles and GPS punch; live dashboard, shift planning, monthly attendance matrix and payroll transfer.

See details
Add-on

Budgeting

Expense and income budget plans, commitment and actuals tracking, budget warnings on purchase requisitions and a budget report.

See details
Add-on

Progress Payments

Progress payments for contracting work: deduction rates from the contract profile, index-based price escalation, a gross-to-net amount bridge, back-to-back subcontractor matching and one-click posting to the ledger.

See details

Commissions

Sales commission and partner referral fees: plans computed on revenue, gross profit, a quantity scale or tiered bands, plan-to-rep assignments, commission records born from invoices, and a per-beneficiary commission report.

See details
Add-on

AI-Powered Expense Management

A module that reads receipt photos with AI and fills the expense report: several receipts in one shot, a basket that collects through the day on mobile, an approval flow, and the accounting voucher written on approval.

See details
Add-on

Implementation Wizard

Manages discovery, setup planning, controlled configuration and import reconciliation in one flow based on the modules your organization has purchased.

See details
Add-on

Kaptan Forecast

Bring together cash, inventory and operational signals to see risks early; select Control, Finance, Stock or the complete package.

See details
Add-on

Academy & Private Course Management

Turns a package of sessions sold to one person into booked appointments: package setup, entitlement balances, scheduling, attendance, postponements and capacity tracking in one flow. Ten physiotherapy sessions or twelve voice lessons — the same model.

See details
Add-on

AI Assistant Connection

Connect external assistants such as Claude to Kaptan Köşkü. Let them read permitted records and carry out selected actions under organization policy and human approval.

See details
Add-on

Channel Partner Management

Manage dealers and partners, tier-based pricing and discounts, portal quotations and orders, risk limits and commission activity in one place.

See details
Add-on

Website Chat Widget

Start conversations with website visitors. Bring visitors who leave an email into CRM, notify your team and enable optional AI replies.

See details
Add-on

Business Card Scanning

Photograph a business card on your phone. Review AI-suggested company and contact details, match existing records and approve the information to save.

See details

Add-on badges come from the live catalog; relevant modules can be added to your plan. Business Card Scanning uses a credit package. Kaptan Defteri scheduling and Kaptan Mağaza e-commerce modules are coming soon.

Mobile

The full Kaptan Köşkü on your phone

Kaptan Köşkü runs on mobile in two ways: the installable web app (PWA) that is live today, and the native Android app built for field teams. Both work on the same data — no separate setup, no second copy.

  • Installable web app (PWA) — live now

    Tap "Add to Home Screen" in your phone or tablet browser and it installs; it opens full-screen like an app, with nothing to download from a store. It works on Android and iOS today, and updates arrive on their own.

  • Native Android app — field modules ready

    A dedicated mobile shell for field teams: Today (route plus GPS check-in / check-out), Leads, Deals, Orders, Visits, Approvals, Shelf Audits, Technical Service and the production Operator terminal. Store release is in final preparation.

  • Works offline, syncs by itself

    Check-ins, visits and orders entered where there is no signal are queued on the device and sent to the server once connectivity returns, without creating duplicates. Nothing is lost to "no coverage" in the field.

  • iOS is next

    The native app ships on Android first; the same field modules follow on iOS. In the meantime the PWA can be added to the home screen on iPhone and iPad too.

  • From business card to sales follow-up

    Photograph a card on your phone or choose its image. Review AI-suggested company and contact details, then save them to start follow-up. An internet connection and business-card credits are required.

Platform capabilities

What comes with the platform, beyond the modules

These do not belong to a single module — they help you throughout the app. The Digital Assistant is included in every plan; the Customer Portal and the Virtual Switchboard are add-ons.

In every plan

Your Digital Assistant — with you from the first step

Type what you want to do, or say it in Turkish in a supported browser. Your Digital Assistant welcomes you, points you to the right menu and explains setup and plans. When an available guide matches, it highlights the steps on screen.

  • Spoken welcome, voice dictation and existing step-by-step guides
  • Guidance to the Implementation Wizard, suitable plans/add-ons and introduction videos
  • A feature-request summary for you to review and approve
Add-on

Customer Portal

Invite your customers into your own portal — the "Invite to portal" button on the contact card is all it takes. A customer sees their company's requests, opens new ones, replies and attaches files, and can also reach their own documents and account statement. The "could you resend that invoice?" traffic disappears.

  • Open and reply to support and technical-service requests, attach files
  • Their own documents and their own account statement — scope enforced by the system
  • Portal users do not consume your regular user licences; their quota is bought in separate packages
Add-on

Virtual Switchboard — calls and SMS

A cloud switchboard wired straight into the CRM: press "Call" on a contact or lead card and your extension rings first; when you pick up, the other party is dialled and the conversation is logged automatically as a phone-call record. On an incoming call, the caller's number and a link to open their card appear in the corner of the screen.

  • One-click calling from the record; every conversation logged in the CRM
  • Play or download the call recording; transcribe it with AI and read the summary
  • Extension and external-line packages, minute and SMS bundles; you build your own IVR greeting and routing in your switchboard panel
Organization administrator

Backup and Restore

Download the supported scope of your organization’s data as a ZIP archive. Include supported files and optionally use AES-256 encryption. Restore to the same organization with a full restore or a missing-records-only mode.

  • Full restore replaces existing organization data within the supported scope
  • Missing-records restore preserves existing database records
  • Files are included only from supported storage locations; results and errors remain visible

Who is it for?

Growing, multi-process businesses

  • 01SMEs with multiple lines of business
  • 02Structures managing inventory, production, and sales together
  • 03Companies with intensive service and support operations
  • 04Organizations with dealer/branch structures
  • 05Agencies and consultancies working on a project basis

Pricing

There's a plan that fits your company

Subscriptions scale with your user count and are billed monthly or yearly; industry-specific add-on modules can be included.

Current plan prices, user limits and the full comparison table are kept in one place on the Pricing page.

  • Scales with user count
  • Monthly or yearly billing
  • Industry-specific add-ons

FAQ

Frequently asked questions

Where is my data stored?

Your cloud data is protected by organization and user permissions. Alongside infrastructure backups, organization administrators can use Settings → Backup and Restore to export supported data as a ZIP archive, with optional encryption and supported files. Full restore replaces existing data in the same organization; a missing-records-only mode is also available.

Can I migrate data from my existing system?

Yes. Bulk imports can be done from Excel, CSV, or directly from your old database. We provide a roadmap for migration.

How many users can I create?

From 1 to 100, depending on your plan. Additional users can always be added; payment is updated proportionally.

Is there language support beyond Turkish and English?

Currently, Kaptan Köşkü supports Turkish and English. More languages are on the roadmap.

Is there a mobile app?

Yes. Kaptan Köşkü is an installable web app (PWA): add it to the home screen from your phone or tablet browser and it opens full-screen like an app, with previously visited screens available offline — that works on Android and iOS today. We have also built a native Android app for field teams: Today (route plus GPS check-in), Leads, Deals, Orders, Visits, Approvals, Shelf Audits, Technical Service and the production Operator terminal are ready, and records entered offline sync by themselves once you are back online. Store release is in final preparation; the same modules will follow on iOS.

Is there API access?

Yes, you can integrate with your other systems via REST API.

What happens if I want to cancel?

You can cancel anytime. We'll provide a full export of your data.

Get started now.

Start managing your business the moment you sign up. No credit card required.