Module Detail
Code-free BPMN 2.0 process designer + approval console + committee management. From order approval to leave requests, from contracts to customer onboarding — all approval chains designed from one module and executed under an audit log.
Workflows built on a drag-and-drop canvas, no code required. Supports Tasks, conditional Gateways (e.g. "if order > 10,000 TL go to GM, else to dept. head"), parallel/sequential approval, and automatic service tasks (send email).
Exceptional approval chains outside the flat departmental hierarchy — Board of Directors, Tender Committee, Disciplinary Committee, etc. Decision rule configurable: Majority (e.g. 2 out of 3 approve) or Unanimous.
All e-signature drafts addressed to the user (purchase requests, contracts, invoices, customer onboarding, leaves) in one console. Approve / Reject / Request More Info; rejection requires a reason, Request More Info notifies the originator without rejecting.
All approve/reject decisions logged with user, date, reason, and document reference. Filterable/exportable history for audit and KVKK/GDPR compliance; cancelled or reopened flows also visible in the log.
Screens shown are captured from the current Kaptan Köşkü environment.
We'll walk through the module with your own data in a free 30-minute demo. Typical onboarding takes 1-2 weeks.
Support requests, ticket management, SLA tracking, customer service.
Territory and field-team management, route planning, GPS visit check-in, orders from the field and shelf audits.
Service requests, on-site/workshop/remote work orders, installed base, warranty and preventive maintenance tracking.
