From site to panel in seconds
Submitting the form creates a pre-appointment record; a 'We received your request' email goes out automatically. Unread / read / converted-to-client states show in color in the list.
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Module Detail
Captain's BookOnline Booking Requests
A visitor fills in the Request an Appointment form on your customer site: full name, email, phone, appointment type and consent. The request lands in the panel's Booking Requests list immediately and the unread counter rises in the top bar and the menu. Your team reviews it and turns it into a client record and session plan from one screen.
Location in the panel: /pre-appointments
Key capabilities
Unread counter
The number of pending requests shows on the clock icon in the top bar and the badge in the side menu; the counter refreshes every 50 seconds and drops when a request is read.
Convert to client on one screen
In the processing dialog you pick the practitioner, therapy type and session package; the system creates the client record, generates a password and sends the welcome email.
Single session or recurring plan
One session, or a weekly or monthly schedule; start day, time and session length (45 minutes by default). Dates are generated from the chosen package and written to the calendar.
Let the client pick the dates
Optionally leave date selection to the client: they sign in on the site, see the practitioner's busy slots on My Appointments, pick suitable days, and the sessions land in the calendar on confirmation.
Payment status and notes
The 'Payment received' switch records the package's payment status; call notes are kept in the description field. You can also just leave a note and keep the request pending.
Screens from the app
These are real application screens; every person, appointment and contact detail shown is synthetic sample data and contains no customer data. The application UI is Turkish. Screen capture date: .
Want to see this module live?
Let's review your appointment flow together and plan the setup around your number of practitioners, your services and your notification needs.
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